It project failures 2017

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No thanks I don't want to stay up to date. Just about every modern organisation is scrambling to harness the potential of digital technology to get a competitive edge. CIOs and supporting IT teams are in a unique position to drive this transformation; however, more often than not instead of the promised leaps in innovation and productivity, many of these initiatives get bogged down by implementation challenges from integrations with legacy systems to budget and time restraints.

As the success of digital transformation projects become ever more central to competing in many industries, IT leaders need to bridge the gap between successful project deployments and the technology-enabled future. Here are a couple of reasons IT projects continue to fail at an alarming rate and strategies to address them.

One of the first challenges CIOs face when making changes to legacy system is that they have been customised with thousands of lines of code. If the original developers have left, it is almost inevitable that something will go wrong when their code has to be changed.

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In fact, the single biggest barrier to successfully deploying modern enterprise software is custom coding. It is time consuming, expensive, and fraught with problems that include both bugs, communication errors between the business users and programmers. The solution is low-code and no-code platforms. These allow IT to build completely customised applications in a fraction of the time it takes to write custom code and to easily iterate as needs or conditions change.

They remove the risks associated with custom code and ease the transition from legacy to modern applications. Not having to write custom code allows organisations undergoing rapid growth to scale as quickly by deploying new software on top of existing systems, compared to traditional methods that can take months, or longer, to implement.

Instead of waiting months to deploy a project that might not even come to fruition, low-code and no-code platforms empower IT teams to circumvent the challenges associated with code-heavy platforms.

A powerful case in point comes from ENKIa provider of managed cloud computing services which was dealing with unacceptably slow customer response times caused by a lethargic NetSuite Customer Relationship Management CRM system. After six-man months and writing 50, lines of custom code the problems remained. Casting about for a solution, the IT team tried out a no-code platform. They were stunned to find that they could replicate all the Netsuite customisations within just ten days and rolled out the project to the organisation within two weeks.

The lesson is that custom code is complex, and often results in over-spending, missed deadlines, and commonly, the inability to even deploy the project. It is common for IT teams to build in capacity for expected usage peak numbers; however, IT teams need to plan for at least four times this expected peak and assume that any given piece of hardware, including motherboards, will fail.Ina survey from cloud portfolio management provider Innotas now Innotas by Planview revealed that 50 percent of businesses surveyed had experienced an IT project failure within the previous 12 months.

Three years later, those numbers had actually increased; the Innotas annual Project and Portfolio Management Surveywhich polled IT professionals between January and Marchrevealed 55 percent of respondents reported they had a project failup from 32 percent in This year, however, that trend is turning around. PMI's report uses metrics and incorporates a slightly different approach to gauge the success or failure of projects. The report, which polled 3, project management professionals, senior executives and PMO directors, separates organizations into two distinct categories: Champions and Underperformers, says Mark Langley, CEO and president of PMI.

Champions are those organizations that see 80 percent or more of projects being completed on-time, on-budget and meeting original goals and business intent, and that have high benefits realization maturity. In other words, the projects deliver the promised business outcomes, according to the research.

Underperformers are those organizations that see 60 percent or fewer projects completed on-time, on-budget and meeting original goals and business intent, and with low benefits realization maturity, according to the report. Within these categories, only 6 percent of Champions experienced projects deemed failures, compared to 24 percent of Underperformers, the research showed. Overall, all organizations reduced the average amount of money wasted on projects and programs by 20 percent compared to the previous year.

According to the PMI research, across all industries, the average percentage of projects that are deemed failures is 14 percent; the average for IT projects deemed failures in also is 14 percent, the research revealed.

What's changed? The bottom line, according to Langley, is that organizations are becoming more mature with project management, and are focusing on benefits maturation and realization, instead of solely on cost, time and resources. In other words, there's less focus on the means by which a project is deemed successful and more on the ends: does the project deliver the business benefits promised?

But now, we see they're looking at that from the beginning and using that as a measure of success or failure," Langley says. Much of that shift is a result of digital convergence, says Patrick Tickle, chief product officer at work and resource management solutions company Planview. Over the last few years, the lines between business and IT have blurred, and projects have become increasingly cross-functional, he says.

For so many years, we talked about how to better align IT with strategic business goals, and now it's just a fact of life. That forces IT -- and companies' PMO [project management office] -- to emphasize planning and prioritization, which helps them succeed with the projects that are truly important," Tickle says.

Instead of trying to stretch resources and budgets to take on, say, 75 projects, Tickle says, he's seeing organizations scale that back to the most important 30 or 45 projects, which improves their chances of success.

The PMI research also identifies a number of factors common to the Champion organizations, says Langley.

Besides a focus on benefits realization, champion organizations are more likely to focus on project management talent, have at least one PMO within their organization, drive executive sponsorship and use agile approaches to project management, the research revealed. Thirty-two percent of survey respondents consider both technical and leadership skills a high priority -- a 3 percent increase over last year, according to the research.

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Developing technical, leadership and business skills for project managers is a key strategy for Champion organizations, Langley says. That means, in addition to IT and technical skills, emphasizing leadership skills negotiation and conflict resolution skills, strategic and business management skills and understanding digital convergence.

Project managers must understand how a project is aligned to the market, to the needs of customers, to the needs of the business and what constraints there are on that," Langley says. Organizations can bridge the gap between high-level strategic vision and implementation with a project management office PMO. And those that align their EPMO to strategy i. Most organizations have different PMOs for different departments and projects, and it's unique for each organization how that works. But formalizing the support function with an EPMO means there's standards and best practices in place that help streamline project management processes and tools," he says.

The department-specific PMOs, like the IT PMO, for instance, should focus across the organization and down; meaning they should be listening to their peers and their customers and end users and communicating that effectively up the leadership chain, Langley says. The EPMO, on the other hand, should be listening and communicating with their peers and down; meaning between other PMOs and to their direct reports and subordinates, he says.When you consider the amount of planning done by experts and implementation by skilled workers, you would think that disasters would be rarer than they are.

it project failures 2017

Frequently, the reason is poor planning, or workers not sticking to the plan, which leads to bad communication, unrealistic timelines and the overlooking of important details. If this sounds too good to be true, it's because that's what it turned out to be. The plan was to cut administration expenses by basing payroll, finance and personal services in a single site in Swansea.

However, the Commons Public Accounts Committee found that the project had been rushed and was doomed to make losses. The department tried to rush things through in order to adhere to overly optimistic deadlines, and was criticised for lack of opposition to such actions. As a result, the computer system was insufficiently tested, resulting in a dubious set-up when it was switched on. DVLA workers were even greeted by messages from the computer system in German.

Eight months after the deadline, only two of its seven agencies were using the new system. Despite this, no one involved has yet to be dismissed or property held to account. The scheme has delayed payments to farmers and incurred increasing penalties from the European Commission. According to a Public Accounts Committee report, the three key bodies trusted to deliver the programme could not work together effectively.

It found that there was a lack of consistent priorities and changes in leadership, which caused havoc and delay. However, at this point the project was too important to let the supplier default. However, Fujitsu still received most of the money, gaining tens of million pounds, despite not being contracted to deliver the software. As any taxi driver in Edinburgh can and will tell you, the Edinburgh trams project was a complete mess.

The project ended up taking 7 years from initial construction to completion, twice as long as expected. The project was halted repeatedly by internal squabbles. Inthe SNP attempted to ditch the project, a decision that was overturned by the other parties in Scottish parliament.

Meanwhile, the interferences caused by construction not only made the once beautiful streets of Edinburgh an eyesore, but produced disruption and financial ruin to local business. But hey, at least now you can get around Edinburgh slightly slower than if you took the bus. The inquiry found incompetence in the management of the entire project, including fulfilment of cost and the way major design changes were added. From the outset, the project was plagued by delays.

The delivery of core systems was stalled due to fears that some software was not fit for purpose. After seven years, only 13 acute trusts out of received the full patient administration systems they were agreed under the National Programme. The new systems also caused chaos for many users; a newly-installed IT system lost Barts NHS Trust thousands of patient records, delaying the treatment of urgent cases, costing millions in additional staff and warranting an internal investigation.

The Milton Keynes Foundation Trust wrote a cautionary letter to the times about the inefficacy of their system, and warning others not to use it. Bythe programme was running at least 18 months late, had provided only 29, of a contracted 63, terminals, and had supplied none of the contracted Secret capability.

According to the then chairman of the PAC, Edward Leigh, there was no suitable pilot carried out for such a multifaceted programme. These disasters could all have been adverted by better planning and listening to expert advice.

Why 50% of IT projects fail, and how to NOT let that happen to you

If your business needs project management advice, fill in the form on the right and the experts at Software Advisory Service can provide impartial, non-chargeable advice to help you avoid the next major catastrophe. One of the most significant modern trends to take the world of technology, and subsequently th Odoo ERP has grown a significant following around the world.

But will it be the right ERP syst About Us. Content Hub. Case Studies. Our People. Become a SAS Partner. Here are seven of the biggest UK government project failures and why they happenedAnd the biggest loser from all of this was you. On the other hand, there was also plenty of good technology this year that worked well and offered benefits for your money. Epic failures this year exposed your personal data to hackers, wasted your money on unnecessary or ethically dubious products and fed you misinformation.

When security breaches happen, you typically just have to change your passwords or cancel your credit cards. The fallout will probably cause headaches for years. The best defense tactic is a hassle: You should freeze your credit with all three credit reporting agencies — Equifax, Experian and TransUnion — because an identity thief could use your personal information to apply for credit at a lender or company that checks files with only one of the agencies.

Because the produce came in neat packages, it could be easily discarded, sparing enthusiasts the cleanup of a typical juicer a chore that you can easily handle with a dishwashing machine.

In our tests, a Juicero machine took more than three minutes to squeeze a bag of kale juice, but squeezing a bag by hand took about two minutes. The ride-hailing start-up was a scandal magnet this year. After Uber employees aired complaints about sexual harassment, the company did an internal investigation and fired 20 people.

The New York Times also reported that the company had used a secret program, code-named Greyballto monitor and evade law enforcement officials. In addition, Uber recently disclosed that hackers stole 57 million driver and rider accounts in October — after keeping the breach secret for more than a year.

Remember all those hate tweets that you saw about Hillary Clinton? Many of them may have been fake. Inmany of us found out that we have been unwitting readers of propaganda and fake news seeded by Russian agents. We saw the posts on tech platforms like Facebook, Twitter and Google inwhich may have influenced how we voted during the presidential election.

This year, investigations by The Times and the cybersecurity firm FireEye revealed that Russian operators had used hundreds of thousands of bots, or automated accounts pretending to be people, to post anti-Clinton messages.

Facebook and Twitter have said they are stepping up efforts to disable fake accounts. But the damage has been done. As the saying goes, an ounce of prevention is worth a pound of cure, and the social media sites did very little to prevent fake accounts from being created in the first place.

it project failures 2017

On the bright side, there were high-quality products that improved your mobile life and mobile security, your gaming experiences, and your home automation. But this year, Apple nailed it with the third iteration, the Apple Watch Series 3, which introduced optional cellular connectivity to make the watch work more independently from the iPhone.

An initial glitch caused the watch to occasionally lose cellular connection, but Apple quickly fixed the problem with a software update. More important, the new smart watch has exceptional battery life; in my tests, I had about 40 percent of battery life left, on average, after a full day of use. In addition, apps and features like the stopwatch and Siri work quickly. This is the first smart watch that feels like a mature, well-executed product that you can buy with confidence.

But Nintendo Switchthe convertible console that debuted this year, was a hit. The device is essentially two gadgets in one — both a console that can sit in your living room and one that you can easily take on the go. And the new Zelda and Mario games, among others, received glowing reviews. People are loving it.

The Biggest Tech Failures and Successes of 2017

Nintendo has sold 10 million Switch consoles since March. In comparison, the company sold 3. Year after year at the International Consumer Electronics Show in Las Vegas, start-ups have prophesied that everything in your home will be connected to the internet and automated with magical algorithms.

That vision is finally becoming a reality. The young smart home market is growing quickly. NPD Group, a research firm, says 15 percent of American households with an internet connection now own a home automation device, up from 10 percent in April Even worse, some older systems had problems identifying people with darker skin.Unfortunately, millions of users around the world have come to realise the latter over recent years due to a series of spectacular, and thoroughly unwelcomed, failures.

Software failures have wreaked havoc at banks, airlines and the NHS, doing billions of pounds of damage and devastating disruption.

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We've taken a look back at what went wrong during some of worst software failures in the history of the UK. Read next: The most significant UK data breaches. More than flights to and from London's Heathrow airport were disrupted on Sunday 16 February,after it was hit by technical issues affecting departure boards and check-in systems, leaving passengers with little information about their flights and limiting the use of electronic tickets.

A spokesperson for Heathrow said that it could not share any more details as to which systems had been affected "due to the sensitive nature of those processes". We apologise for the inconvenience this caused our passengers. Our teams continue to closely monitor our systems and will be on hand across our terminals to provide assistance to passengers," the spokesperson added by way of a statement.

The Biggest Technology Failures of 2017

British Airways was struck by yet another IT glitch in Augustwhen system failures caused more than flights to be cancelled and more than others to be delayed. The airline said in a statement in the afternoon that the issue had been resolved but some knock-on disruption may continue as a result. This follows as many as six IT outages at BA since According to the GMB Union, the failure could have been avoided if the airline had not made hundreds of its IT staff redundant in Since Mark Zuckerberg brought WhatsApp and Instagram into his social media empire, users have increasingly had to deal with not one but three of their favourite platforms suffering from outages whenever Facebook experiences a technical issue.

In the first week of Julyusers across the globe found themselves unable to load photos in the Facebook News Feed, view stories on Instagram, or send messages in WhatsApp.

On December 6thmore than 30 million O2 users in the UK lost access to data services after a software issue left them unable to use 3G and 4G services. The nationwide outage also affected Transport for London's live electronic timetables at bus stops.

Millions of TSB customers were locked out of their accounts after an IT upgrade led to an online banking outage.

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A planned system upgrade was expected to shut internet and mobile banking services down for one weekend in Aprilbut ended up causing months of disruption. Customers remained locked out of their accounts two weeks after the initial outage. TSB claimed that the problem was resolved later that day, but the debacle will further rupture the bank's relationship with parent company Sabadell.

Indoctors and hospital staff of the Wales NHS experienced a widespread computer failure that led to them being unable to access patient files. According to the National Cyber Security Centre, the failure was due to technical issues as opposed to a cyber attack yet it still caused wide disruption as GPs were unable to access blood and X-Ray results. It also caused a backlog as patients could not be contacted to cancel appointments, and notes could not be typed up and saved on NHS systems.

At the start ofGoogle researchers revealed CPU hardware vulnerabilities called Meltdown and Spectre had affected almost all computers on the market. Daniel Gruss, one of the researchers that discovered the flaw at Graz University of Technology described Meltdown as "one of the worst CPU bugs ever found".

Although these are both primarily hardware vulnerabilities, they communicate with the operating system to access locations in its memory space. Read next: Meltdown and Spectre chip flaw timeline. Meltdown, Google explains"breaks the most fundamental isolation between user applications and the operating system. This allows a program to access the memory, and also the secrets, of other programs and the operating system. Spectre meanwhile "breaks the isolation between different applications" — "it allows an attacker to trick error-free programs, which follow best practices, into leaking their secrets.Conference Paper Risk ManagementSustainability Each year, enterprise organizations around the world face astronomical project failure rates, often wasting millions of dollars per failed project.

The same enterprises agonize over the causes of project failure, call in expensive consultants to assess and recover failing projects, and often abandon what originally seemed like well-planned, well-organized projects, destined for success.

There is no single method or organizational structure that can be used to manage projects to success. Different organizations handle the functional projects differently. Some have fragmented and decentralized groups with multiple titles indicating that they are projects, while others might have large aggregations of project management professionals in a centralized support organization.

Regardless of the physical arrangements of the functions, there is a common set of related organizational needs when properly delegated to the appropriate groups that can be used to save or manage projects. Besides a well defined charter, the list that follows summarizes some of the major project management functions that are necessary to achieve success in projects:. Many project management professionals who work well in this area would say that the list consolidates a significant and sometimes overwhelming task.

Improvement in the performance of the x

While managing projects is one of the oldest and most replicated accomplishments of mankind, one only has to look at the achievements of the builders of pyramids, the masons and the craftsmen of great cathedrals and mosques, the constructors of the Great Wall of China, and other manmade wonders of the world. On the other hand, managing projects in an enterprise is one of the newest disciplines with its roots in the latter s for most organizations. As a result, projects in organizations have simply not had sufficient time to mature to the state of other business disciplines such as finance, operations, or accounting.

Many references are made in various articles that point out that project management as a profession has not been very successful from an outsiders view. Projects have high failure rates and there is even some debate about projects and their value in the organization.

it project failures 2017

Is it a needed function? Should it be outsourced? Done well, projects can give a firm a significant competitive advantage. If projects are so valuable, what keeps them from being universally recognized as an important function in business?

What is necessary to manage projects well to achieve competitive advantage? Projects are a business lever, in that they allow the organization to pickup more weight than would be picked up without them. Business organizations abound with drive issues related to the scoping functions of cost, schedule and purpose.Every year, the Improbable Research organization hands out Ig Nobel prizes to research projects that "first make people laugh, and then make them think.

For example, this year's Ig Nobel winnersannounced last week, include a prize in nutrition to researchers who electronically modified the sound of a potato chip to make it appear crisper and fresher than it really is and a biology prize to researchers who determined that fleas that live on a dog jump higher than fleas that live on a cat.

Last year, a team won for studying how sheets become wrinkled. That got us thinking: Though the Ig Nobels haven't given many awards to information technology see No Prize for IT for reasons whythe history of information technology is littered with projects that have made people laugh -- if you're the type to find humor in other people's expensive failures. But have they made us think? Maybe not so much. When you look at the reasons for project failure, "it's like a top 10 list that just repeats itself over and over again," says Holland, who is also a senior business architect and consultant with HP Services.

Feature creep? Insufficient training? Overlooking essential stakeholders? They're all on the list -- time and time again. A popular management concept these days is "failing forward" -- the idea that it's OK to fail so long as you learn from your failures. In the spirit of that motto and of the Ig Nobel awards, Computerworld presents 11 IT projects that may have "failed" -- in some cases, failed spectacularly -- but from which the people involved were able to draw useful lessons.

You'll notice that many of them are government projects. That's not necessarily because government fails more often than the private sector, but because regulations and oversight make it harder for governments to cover up their mistakes.

Private enterprise, on the other hand, is a bit better at making sure fewer people know of its failures. Feel free to laugh at them -- but try and learn something too. Ina group of computer scientists at IBM set out to build the world's fastest supercomputer. Five years later, they produced the IBM -- a. Stretch -- the company's first transistorized supercomputer, and delivered the first unit to the Los Alamos National Laboratory in Capable of handling a half-million instructions per second, Stretch was the fastest computer in the world and would remain so through Nevertheless, the was considered a failure.

IBM's original bid to Los Alamos was to develop a computer times faster than the system it was meant to replace, and the Stretch came in only 30 to 40 times faster. The company stopped offering the for sale, and only nine were ever built. That wasn't the end of the story, however. Stretch introduced pipelining, memory protection, memory interleaving and other technologies that have shaped the development of computers as we know them.

Don't throw the baby out with the bathwater. Even if you don't meet your project's main goals, you may be able to salvage something of lasting value from the wreckage.

The Knight-Ridder media giant was right to think that the future of home information delivery would be via computer. Unfortunately, this insight came in the early s, and the computer they had in mind was an expensive dedicated terminal.

Knight-Ridder launched its Viewtron version of videotex -- the in-home information-retrieval service -- in Florida in and extended it to other U. The service offered banking, shopping, news and ads delivered over a custom terminal with color graphics capabilities beyond those of the typical PC of the time. But Viewtron never took off: It was meant to be the the "McDonald's of videotex" and at the same time cater to upmarket consumers, according to a Knight-Ridder representative at the time who apparently didn't notice the contradictions in that goal.

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